technician underneath hood



Jill - "You've got some really awesome employees! The guy at the desk, Jessie, even taught me how to use the antilock brakes! Turns out it WAS the ABS and nothing was wrong. But better safe than sorry in that kind of situation. That's great they do the diagnostics free. I don't know of another place in town that does that. Most will charge you if you don't end up fixing something. I will send my friends your way when they have issues. It was nice not to have to worry about getting ripped off when we dropped it off :-)"

Google Anon. - Best in the springs I brought my 2001 Chevy S-10 to Best Western Transmission on Oct 6th to have the transmission looked at for a second opinion. I spoke with a man named jesse callicutt which is the manager. It turns out the THE OTHER PLACE was actually trying to rip me off. When they got my transmission apart Jesse called me to come down and take a look at it so i can understand what he was talking about. Jesse said the job should take at least two days to do and if i needed a rental that he could help me set it up.The job was done on time like he said it would and saved me 600.00 compared to THE OTHER PLACE. I would highly recommend Best Western Transmission to anyone.

Joshua - Would highly recommend!!! I had Best Western Transmission build my transmission for my 2000 Ford Lightning. It was very important to me that this job be done right as the transmission would have to handle around 750hp. Jesse Callicut was the man that I dealt with and he provided excellent customer service and my total bill was LESS than the original quote! And that was including three parts they had to order that was unaccounted for in the quote. I was very impressed with the actual builder's (Tommy) knowledge and support as well. He actually showed me every piece of the transmission that was replaced and explained to me in detail what damage had occurred and why (important to me, I love to learn). I am very impressed and would highly recommend to all. BTW the built transmission works amazingly well, thanks guys!

Google Anon. - Positive Experience with Best Western Transmission I recently bought a used vehical and the transmission gave up shortly after I bought the vehical. I was afraid of how much this would cost and the time it would take to repair it. Best Western had the repair completed in 3 days. I would use Best Western again if needed, and will certainly take my next used vehical to them prior to purchasing so they can alert me to any potential issues.

Google Anon. - Good Experience I just went in with what I thought was a transmission problem (as told by another repair place). Best Western discovered it wasn't a transmission problem and fixed it for several hundred dollars less than the other guy. They could just as easily recommended a costly transmission repair or replacement, but were instead honest and straight forward. Professional, honest, and saved me a good chunk of change. I'll definitely be back for any future repairs.

Chloe - AMAZING! So, I had been having some problems with my transmission for a while and I finally decided to take my car into Best Western Transmission. I had nothing but a wonderful experience, and reading the previous review by "Disappointed Mommy" I just don't buy it. If you dont approve of your three year old son looking at People Magazine or something along those lines, how are you even going to be able to go to the doctors office with your child?! I saw no such things anywhere to be found and I think that some people just like to write bad reviews for no reason at all. The only thing I could have complained about was the fact that it was raining outside. If I ever have another transmission problem I would most definitely go back and talk to Jesse. He was extremely knowledgeable and also refreshingly personable. I also felt that they were very reasonably priced! I would definitely give this shop 2 thumbs up and 5 stars!

Google Anon. - EXCELLENT SERVICE! When I learned I needed a new transmission on my company delivery van, I braced myself for what I thought was going to be a horrifically painful experience. I was wrong. Roger and Jake did everything they could to make it a pleasant experience. They arranged a rental car, quoted us a price and timeline it would take to repair. Not only did they deliver on both, but when it was determined my repair cost more than the quoted price, they gave me a discount to help. By the time I had my van back on the road, the other mechanics were just getting back to me with quotes. I will tell everyone I know who is in need of transmission work to go to Best Western first.

Paul SP - If you're looking for clutch or transmission repair, or just an inspection, look no further than this shop. The work that was done on my Truck was very professional and now its runs like its brand new. Prices are very reasonable, plus being a retired veteran, a military discount was included. This place deserves a 6 star rating!

SP Anon. - I highly recommend Roger Burkholder and the staff at the North Academy location of Bestwestern Transmission. Roger was great to work with. He is extremely professional, really understands cars, and kept us in constant communication about our SUV. You will love the customer service and performance you receive there.

SP Anon. - Best Western Transmission has been the best shop that I have ever done business with! The staff is extremely professional and they take the time to answer all of your questions and concerns. I would recommend dealing with Jesse Callicutt at the Academy location by the Citadel Mall. Jesse is extremely professional and prioritizes the customers need to feel confident about the quality of work they are receiving. These guys just did $1325.00 worth of repair to my transmission. The work was prompt and quality. Transmission works great. Customer service like that is worth its weight in gold. I would recommend this shop over any in town based off my experience. These guys are great.  

Dex Anon. - Called to get a ballpark quote on replacement/rebuild of a Caravan transmission. Was provided an estimate of between $2200 and $2400 as worst case. Had the shop pick up the vehicle and less than 24 hours later had a call indicating the car was ready. They even picked up the price of a mid-size car rental to help the family with school etc.Highly recommend them for transmission needs.

Google Anon. - Five Stars!!!!! Diagnosed my veh's problem immediately, repaired veh quickly. Final bill was considerably less than the estimate as the parts ended up being cheaper. If you are wondering if there is still an honest repair shop in Ft Collins, I strongly suggest that you give these folks a call.

Google Anon. - Five Stars! Excellent service. Affordably Priced. They don't try to convince you to do more work than is needed & take time to explain what needs to be done. I've taken both of my vehicles to them & will continue to do so. Highly recommended!!!

Google Anon. - Always Good Experience I've had 3 transmissions and 2 clutches in various vehicles repaired/replaced by these guys. Never an issue with the work, price is good, very professional - I trust them completely

Rick - #1 For Service This place bends over backwards to fix whatever problem you have, I've been here several times and every time they got it right the first time. Quality work and good price. Don't go anywhere else for transmission service!

Kathy - The Place To Go My son's Mazda had a burnt out clutch and a bad wheel bearing. Jack and the crew repaired it quickly at about 1/3 less than the other guys. Now it is good as new. Thanks!

Vicki - TERRIFIC SERVICE I have had multiple ocassions to take my vehicles to Best Western Transmission in Fort Collins. I can not emphasize enough the professionalism of the personnel. These guys are the best. Their work is exceptional and I would strongly recommend them to anyone needing the services they provide. Jack, Bernie, and the rest of the crew bend over backwards to provide outstanding service and knowledge.

Google Anon.- Thank You Very Much From Janine Cole "I came in with a blue Chevy PU without reverse, 1st or 2nd gear. I want to thank Bernie who took the time and did a wonderful job on my PU. The level of customer care I received was terrific. If I ever have another problem, I will definatly come back and I won't hesitate to recommend your company to anyone else."

Google Anon.- 5 Stars is not enough for this business! I have to tell you, I normally do not leave reviews for any company, but after my experience with the people at Best Western Transmission in Ft. Collins, I could not help myself. I want to rate them a 10 star. Absolutely changed my thinking about the automotive repair experience. I highly recommend them to anyone. Thanks guys!!!!!!!!!!

Dean - Thank You, Thank You After several good years on the origional Clutch in my car, it finally faild. Not many shops will work on a car that is lowered. They all have the excuse of "We can't get it on the lift". Not Best Western, they took there lift arms apart and then reassembled it under the car so they could get it in the air. Fix and ready to go that day. Jack, Bernie and the hole crew at Best Western did a great service, I will allways take my vehicals to them for any service needed. THANK YOU AGAIN.