Technician

FAQ

Frequently Asked Questions 

General Automotive Questions

Diagnostics

Automatic Transmission Fluid (ATF)

Automatic Transmissions

Q:  What are common signs of an automatic transmission problem?
Q:  What is the problem when my automatic transmission delays going into gear?
Q:  What is the problem when my automatic transmission makes noise?
Q:  What is the problem when my automatic transmissions slips out of gear?
Q:  What is the problem when my automatic transmission won't go into gear?
Q:  What kind of damage does overheating the transmission typically cause?
Q:  What is the problem if my automatic transmission loses a lot of fluid at one time?
Q:  How do I know if I need a rebuilt automatic transmission, or if there is a less-expensive option?
Q:  How do I know if I should rebuild my transmission, or buy a remufactured?
Q:  What services are done with a typical automatic transmission rebuild?
Q:  Why does an automatic transmission repair cost so much?
Q:  Do you offer a warranty on your work?
Q:  Is my vehicle considered high-risk and may need extra care?
Q:  What can I do to help reduce wear or strain on my transmission when I am towing a trailer,  boat, or subjecting my automatic transmission to other difficult conditions?
Q:  How does an auxiliary transmission cooler help extend the life of my automatic transmission? 
Q:  Will it damage my vehicle to drive too long on a "donut," undersize spare tire, or mis-matched tires? 

Manual Transmission Fluid

Manual/Hydraulic Clutch

 

 

Answers

Q:  What are common signs of an automatic transmission problem?
A: 

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Q:  What is the problem when my automatic transmission delays going into gear?
A:  Your automatic transmission was designed to work smoothly and without hesitation.  If you are experiencing a delay before a gear is engaged, your transmission is likely malfunctioning.  Any one of the following reasons could cause your transmission to delay going into gear:

The problem can be cause by an external part that needs adjusted or replaced.  It may be an electronic control hindrance.  There could also be a problem with the transmission fluid level which may be low because of leakage.  These could potentially require only minor repairs.

If your automatic transmission has been overheated or the transmission fluid has become contaminated, internal parts may be damaged.  If this is the case, the transmission may need to be disassembled and rebuilt.  This would be a major repair.

Whatever the cause might be, transmissions never fix themselves.  Transmission problems always become worse with time, so having the problem fixed immediately will cost you less.  Timely repairs are beneficial to you in terms of time.  Call your closest Best Western Transmission, or make an appointment, and ask for an External Diagnostic Inspection.  Remember, it will not cost you anything to find out what needs to be done, and if you live in Colorado Springs or Fort Collins, we are just around the corner.

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Q:  What is the problem when my automatic transmission makes noise?
A:  Sometimes transmission noise is from an external part, which may or may not be your transmission.  Other times, it is an internal problem.  If you are hearing a noise in your transmission, have it checked as soon as possible by a qualified Best Western Transmission technician.  When everything is in place and working properly, an automatic transmission makes no noise.  The longer you drive a car with noise in the transmission, the more damage you can cause to the internal or external parts.  Best Western Transmission  performs an External Diagnostic Inspection to get to the bottom of yoru transmission problems.  The External Diagnostic Inspection won't cost anything.  Taking care of the problem early could save you money, time, and the inconvenience of having your car break down on the side of the road.  The best advice is to drive to the Best Western Transmission location nearest you as soon as possible.

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Q:  What is the problem when my automatic transmission slips out of gear?
A:  If yourautomatic transmission is slipping, something is wrong and you need to have a trained technician evaluate the problem.  An External Diagnostic Inspection is your best bet, and remember, it doesn't cost you anything.  A transmission is designed to hold effortlessly in any gear.  If the automatic transmission is slipping out of gear, something has gone wrong wtih the external controls, the internal parts, or the electronic controls of the transmission.

External controls sometimes need ajustment or replacement.  This is considered to be a minor repair.  If the problem is internal, it could be something as easy as a low fluid level and insufficient pressure.  A slipping transmission will only get worse, and may leave you stranded and in need of a tow a long way from home.  Call Best Western Transmission as soon as you notice the problem.  This may not only minimize the damage to your transmission and potentially save you money on a repair; but also gives you the peace of mind you need when traveling.  The best advice is to see a Best Western Transmission location nearest you as soon as possible.

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Q:  What is the problem when my transmission won't go into gear?
A:  If your transmission is not going into gear, you have a transmission problem.  You will probably need to be towed to your local Best Western Transmission where the transmission will need to be examined for the cause.  If your vehicle can still be driven, and you do not want it towed, drive directly to your local Best Western Transmission center for an External Diagnostic Inspection.  Remember this service never costs you anything.

When a transmission will not go into gear, various componenents of the transmission system are not functioning properly.  The problem may be one of a few possibilities such as an external control needing adjustment or replacement.  This is considered to be a minor repair.  Before damage becomes worse, and to avoid being left with a vehicle that won't operate and is not safe; see your closest Best Western Transmission for an External Diagnostic Inspection.  It won't cost you anything.

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Q:  What kind of damage does overheating the transmission typically cause?
A:  Heat is the number one enemy of your vehicle's transmission.  When your transmission overheats, it _________________

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Q:  What is the problem when my transmission loses a lot of fluid at one time?
A:  If your car loses a lot of transmission fluid at one time, it is usually because the transmission has overheated and the transmission fluid has vented.  Do not attempt to continue to drive your vehicle.  Call your closest Best Western Transmission and they will help you arrange to tow your vehicle.

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Q:  How do I know if I need a rebuilt automatic transmission, or if there is a less-expensive option?
A:  Bring your car in for diagnosis.  You may not need a rebuild, it may be a smaller repair.  A large percentage of vehicles brought in with the customer thinking it needs an overhaul actually turn out to be a minor repair like transmission mounts, cellanoids, and broken wires, or a repair unrelated to the transmission.  Qualified technician.

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Q:  How do I know if I should Rebuild or buy Remanufactured?
A:  It is generally less expensive to rebuild.  Rebuilding uses your factory installed original transmission, which is guaranteed to fit.  Additionally, some makes and models have the VIN stamped on the transmission (like Honda), so it never makes an alteration to the vehicle.  Another advantage of rebuilding is it is easier to resolve warranty issues.  Best Western Transmission stands by our warranty and will prioritize any warranty work when necessary.  With remanufactured, you often have to fight to have the warranty honored.

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Q:  What services are done with a typical automatic transmission rebuild?
A:  Thorough Cleaning - Every transmission is completely disassembled, thoroughly cleaned and inspected.  All parts are inspected for contaminants that result in premature wear to gears, bearings, shafts and other precision components.  Transmission cleaning includes washing individual components by pressure washer or by hand when necessary.  Parts are carefully inspected and bushings are replaced to insure proper clearance.

New Parts - For every transmission rebuild, Best Western Transmission receives a standard set of new parts.  Our technicians automatically install new friction clutch plates, sprags, bearings, ??races, bushings, washers, filter or screen assembly, gaskets and seals.  Our standard parts replacement assures smooth, consistent performance and long unit life.  Our transmissions are assembled by trained technicians who specialize in automatic transmissions. 

Road Testing - Before your vehicle is returned to you, our technicians and our shop foreman will road test your vehicle to ensure it is functioning properly and performing correctly.  They make sure your safety is never compromised and you're back on the road where you belong.

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Q:  Why does an automatic transmission repair cost so much?
A:  Today's automatic transmissions, particularly those with front wheel drive technology, overdrive, all wheel drive or computerized systems are extremely complicated units.  There are over 3,000 parts in today's average transmission. 

If a repair deal sounds just too good to be true; sadly, it probably is.  Many other shops do not do a complete rebuild.  At Best Western Transmission, we replace all internal seals, gaskets, friction materials, sprags, bushing, cellinoids, and clutches with every transmission rebuild.  Initially, this my make our cost slightly higher than other shops, but it significantly reduces the chances you will need another rebuild.  When the other shops do not replace these parts, they are gambling that your transmission will not break down during their shorter warranty period.  At Best Western Transmission, our motto is not just empty words, we "do it right the first time."

Always remember that minor problems now become major problems later.  Transmission problems do not go away on their own.  For the best transmission service available, visit your closest Best Western Transmission service center for an External Diagnostic Inspection.  This service is free!  Transmission repair in Colorado Springs and Fort Collins is just around the corner.

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Q:  Do you offer a warranty on your work?
A:  We offer a 36,000 / 3 year warranty standard, which is also honored nationwide.  Please review our warranty page for additional information.

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Q:  Is my vehicle considered high-risk and may need extra care?
A:  Your vehicle is considered high-risk for transmission damage when you tow boats or trailers, or subject your vehicle frequently to difficult conditions such as frequent mountain driving, using 4 wheel drive for sport, or driving in temperatures over 90 degrees.  To reduce the risk, you should change your automatic transmission fluid more frequently, every 15,000 miles.  You may also want to consider installing an auxiliary transmission cooler.

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Q:  What can I do to help reduce wear or strain on my transmission when I am towing a trailer,  boat, or subjecting my automatic transmission to other difficult conditions?
A:  First, you should change your automatic transmission fluid more frequently, every 15,000 miles.  Second, you should consider installing an auxilary transmission cooler.  Heat is the number one enemy of your transmission, and the transmission cooler is a small investment to protect the most expensive component of your vehicle.  Third, don't forget to turn off your overdrive when you are towing under city driving conditions. 

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Q:  How does a transmission cooler help extend the life of my transmission?
A:  An auxiliary transmission cooler helps reduce stress on the transmission by keeping the temperature of its fluid down.  Heat is the number one enemy of a healthy transmission and reducing the temperature w will reduce overheating and prevent damage such as warping inside your transmission, which requires an expensive transmission overhaul.

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Q:  Will it damage my vehicle to drive too long on a "donut," undersize spare tire, or mis-matched tires?
A:  A "donut" spare tire is designed for emergency use, just enough to get you to the nearest service center.  These tires are not designed for heat, cornering, high speeds.  Driving on a tire that is not the correct size can quickly lead to expensive transmission damage.

If the wheels are different sizes, they will spin at different sppeds.  The differential inside your transmission was not designed for this and will overheat.  Trying to save money in the short term by delaying repair of your tire or buying mis-matched tires will lead to a more expensive transmission overhaul.

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